Privacy Policy

Privacy Policy

Last Updated: 09/10/2023

Welcome to Carephone International, the provider of the SOS smartwatch for the elderly. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information: We may collect personal information such as names, contact information, and payment details when you purchase our smartwatch or subscribe to our services.

1.2 Health Data: Our smartwatch collects and transmits health-related data, including body temperature, blood pressure, heart rate, and oxygen levels. This data is not used for medical diagnosis but is securely stored for your access, the access of any designated emergency contact (if provided and granted access by you), and, if applicable, the nursing home control center.

1.3 Location Data: When you use the SOS button, our watch collects location data using GPS to provide assistance. This data is shared with the nursing home center or emergency assistance center, as well as with your designated emergency contact (if provided and granted access by you).

2. How We Use Your Information

We use your information for the following purposes:

2.1 Providing Services: We use your personal information and health data to provide the SOS smartwatch services, including monitoring and emergency response.

2.2 Communication: We may use your contact information to send you important updates, service notifications, and promotional information.

2.3 Improving Services: We may analyze collected data to improve our services, including the detection of abnormal activities and vital signs.

3. Sharing Your Information

We may share your information with the following parties:

3.1 Nursing Home or Emergency Centers: Your location and health data will be shared with the nursing home center or emergency assistance center when you press the SOS button.

3.2 Designated Emergency Contacts: Your health data and location information may be shared with your designated emergency contact if provided and granted access by you.

3.3 Third-Party Service Providers: We may use third-party service providers to assist us in providing our services, and they may have access to your information as needed.

4. Security

We take reasonable measures to protect your information, but no system can guarantee 100% security. You are responsible for maintaining the confidentiality of your login information and for any activities occurring under your account.

5. Your Choices

You have the right to access, ask to correct, or ask to delete your personal information. You can also choose to opt out of receiving promotional communications from us.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on our website. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

Please carefully review and adapt this document to your specific business needs and consult with legal counsel to ensure compliance with applicable laws and regulations.